Terms & Conditions
By using this website and purchasing services, you agree to the following terms.
Services
Stewardware provides digital services for video encoding, downloadable delivery, and optional embedded playback for educators, agencies, and businesses managing video content delivery.
Stewardware is a private video processing and delivery tool for customers’ own authorized content, not a public file-sharing platform, cyberlocker, public video directory, or uploader monetization service.
Limits
We do not limit by upload size or number of films. We prefer simple and flexible. We reserve the right to restrict usage we deem excessive.
As a general guideline, usage should average no more than one film a day and 500Mb per day. Nothing is enforced automatically, bursts are expected.
Payments
- All payments are one-time only
- No subscriptions or automatic renewals
- Plans are prepaid for a fixed term
Access is provided after payment is received and confirmed.
Usage units
Units represent prepaid service usage for encoding or hosted playback allocation and are not a transferable currency.
Refunds
All purchases are final. Requests may be reviewed on a case-by-case basis except where required by law.
Content ownership
Customers retain full ownership of all content they upload.
We provide encoding and delivery infrastructure only, and exercises no editorial role in customer content.
Customers retain full ownership of all content they upload.
Service Availability
We aim to provide reliable service but do not guarantee uninterrupted or error-free operation.
Limitation of Liability
Use of the service is at your own risk. To the extent permitted by law, Stewardware is not liable for indirect or consequential damages.
Changes
We may update these terms at any time. Continued use of the service indicates acceptance of those changes.
Acceptable Use Policy
The service may not be used for illegal or prohibited content or activities.
Violations result in immediate account suspension without refund.
- Adult or sexually explicit material
- Content illegal under applicable Canadian or international law
- Copyrighted material for which the customer does not hold distribution rights
- Content promoting illegal weapons, controlled substances, or hate
- Any content that violates the rights of third parties